Welcome to https://www.shevafood.com/ (hereafter "the Website"), operated by ShevaTechs Pte. Ltd., located at 68 Circular Road, Singapore (049422). Throughout this document, the terms "we", "us", and "our" refer to ShevaFood. We provide our Software-as-a-Service (SaaS) platform to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By creating an account or using any part of our Service, you agree to be bound by these Terms and Conditions ("Terms"), including any additional policies referenced herein. If you do not agree, you may not access the Website or use any services.

1. Description of the Service

ShevaFood is a SaaS platform designed for professionals in the hospitality and food industries to create and manage digital menus using dynamic QR codes. The platform also includes features such as digital display, menu translation, statistical tracking, and click & collect services.

2. Account Creation and Eligibility

By using ShevaFood, you confirm that:

• You are at least the age of majority in your country or have parental consent to use the service.
• You are acting on behalf of a business, organization, or agency.
• The information provided during registration is accurate and kept up to date.

Accounts are personal to each user and must not be shared. You are responsible for maintaining the confidentiality of your login credentials.

3. Subscription and Payment

• Our services are provided through monthly or annual subscription plans via Stripe.
• Pricing and available features may be updated at any time. Any changes will apply to subsequent billing cycles.
• Subscriptions renew automatically unless canceled before the next billing date.
• No refunds will be provided for partially used billing periods.

4. Use of the Service

You agree not to:

• Use the platform for any unlawful purposes.
• Upload or transmit viruses or malicious code.
• Violate any intellectual property rights.
• Use automated means (bots, scrapers) to access the platform.
• Impersonate another person or mislead others.

We reserve the right to suspend or terminate any account involved in prohibited activities.

5. User Content and Licenses

You retain ownership of all content you upload (e.g., menus, images). However, you grant us a worldwide, non-exclusive license to use this content solely for the purpose of operating and improving our services.

6. Intellectual Property

All elements of the Website, including logos, branding, and software, are the exclusive property of ShevaTechs Pte. Ltd. or licensed to us. No part of the service may be copied, modified, or distributed without our explicit consent.

7. Availability and Modifications

We strive for high uptime but do not guarantee uninterrupted access. We may modify or discontinue any feature without notice. We are not liable for any loss or damages resulting from service interruptions.

8. Third-Party Services

We use third-party providers (e.g., Stripe, Google Analytics) to deliver parts of our service. You agree to their terms when using our platform.

9. Data Privacy and Cookies

Personal data collected includes name, email, password, IP address, connection logs, and payment details (via Stripe). Our use of cookies includes session cookies, analytics, and marketing cookies. Full details are provided in our Privacy Policy.

10. Termination and Suspension

We may terminate your access at any time if you violate these Terms. Upon termination, you remain responsible for all outstanding fees. You may cancel your subscription via your account dashboard.

11. Limitation of Liability

ShevaFood is provided "as is" and "as available". We disclaim all warranties, including fitness for a particular purpose. We are not liable for indirect, incidental, or consequential damages, even if we were advised of their possibility.

12. Indemnification

You agree to indemnify and hold harmless ShevaTechs Pte. Ltd. and its affiliates from any claims arising from your use of the platform, violation of these Terms, or infringement of any rights.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore. Any dispute will be subject to the exclusive jurisdiction of the courts of Singapore.

14. Updates to These Terms

We may modify these Terms at any time. Changes will be posted on this page and apply immediately. Continued use of the Service after such changes implies acceptance.